All orders are shipped from New Zealand with a tracked courier service.

We endeavour to process and dispatch orders within 1-2 working days. Orders will be delivered during standard business hours Monday to Friday.

If you have any specific shipping queries or requests please contact us: hello@sphaera.co.nz

We use recycled and/or compostable packaging and recycled tissue paper when preparing your order. If your order includes bubble wrap it has come from a previous package and we encourage you to save it and use again if you can.


NEW ZEALAND

Standard flat rate of $5 NZD per order for orders under $50 NZD Free shipping for orders over $50 NZD

 

AUSTRALIA

Australian orders have a standard flat rate of $12 NZD per order. Please supply a physical shipping address as delivery to a P.O Box is not possible.

 

USA 

US orders have a standard shipping rate of $25 NZD per order. 

Please supply a physical shipping address as delivery to an International P.O Box is not possible.

Customs charges and import duties are the responsibility of the purchaser, please contact your local customs office for more detail regarding your country. 

If you live outside of these areas please still feel free to get in touch and we will always do our best to arrange special shipping to you if we can.

 

INTERNATIONAL

If you live outside of the areas listed above please still feel free to get in touch and we will always do our best to arrange special shipping to you if we can.

 

RETURNS

Please let us know if there is an issue with your items or delivery and we will try and put it right as soon as we can. Contact: hello@sphaera.co.nz

All our products are made by hand and as such may have small variations from the images on the site. 

 

Full Terms and Conditions available here.